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Insights, Ideas and Expertise

Insights, Ideas and Expertise

Insights, Ideas and Expertise

Your checkout works, but how hard is it making your customers work?

Adobe Commerce & Magento Expertise

Commerce Strategy

Your agency doesn’t need all the answers. It needs access to the people who do.

Industry Perspectives

The best teams are still built by connecting people

Life at GENE

Advice to the next generation: What the women of GENE wish they’d known earlier.

Life at GENE

Industry Perspectives

Why Performance Declines and How High-Performing Commerce Teams Regain Control.

Performance & Architecture

Commerce Strategy

Reset ≠ rebuild. Clearing the path without starting again.

Performance & Architecture

Commerce Strategy

The roadmap isn’t broken. We’re just asking it to do a job it was never designed for.

Commerce Strategy

GENE Commerce becomes an Adobe Gold Technology Partner: A story ten years in the making.

Adobe Commerce & Magento Expertise

Life at GENE

How we hire for culture - not just capability.

Life at GENE

How technical stability shapes commercial confidence.

Commerce Strategy

Adobe Commerce & Magento Expertise

Subscriptions that stick - For all the right reasons.

Checkouts & Payments

When the alarms sound: What a good agency does when the worst happens.

Life at GENE

The commercial case for culture.

Life at GENE

The cost of checkout friction.

Checkouts & Payments

From transactional to relational: Developing subscriptions customers actually love.

Customer Experience

Checkouts & Payments

The checkout experience audit: 5 fixes that lift conversion instantly.

Customer Experience

Checkouts & Payments

From burnout to balance: Rethinking agency culture in eCommerce.

Life at GENE

Platform vs progress: The strategic dilemma in B2B eCommerce.

Commerce Strategy

B2B Commerce

GENE join the Magento Association as the UK's only platinum member.

Adobe Commerce & Magento Expertise

Life at GENE

Unlimited Support isn’t just for emergencies.

Commerce Strategy

Adobe Commerce & Magento Expertise

How deployment inefficiencies drain your budget - and how to fix them.

Commerce Strategy

Life at GENE

The culture behind the code: Why our developers stick around.

Life at GENE

Designing for complexity: Why B2B UX fails quietly, and how we fix it.

B2B Commerce

Customer Experience

Hidden in plain sight: Why B2B brands need to rethink how they use New Relic’s RUM data.

B2B Commerce

Performance & Architecture

From chaos to clarity: Structuring your product catalogue for growth.

B2B Commerce

Performance & Architecture

Stability without disruption: Helping Southern Sheeting move to Adobe Commerce Cloud.

Commerce Strategy

B2B Commerce

Track smarter, optimise faster: Introducing the GENE New Relic RUM Page Type module.

Performance & Architecture

Commerce Innovation

From firefighting to flow: Evolving site speed with Unlimited Support and the eEvo Model™.

Performance & Architecture

Adobe Commerce & Magento Expertise

Where speed is lost: A technical guide to Adobe Commerce performance pitfalls.

Performance & Architecture

Adobe Commerce & Magento Expertise

GENEFest 2025: Colour me impressed.

Life at GENE

Speed isn’t JUST a UX issue. It’s a tech debt problem with a revenue cost.

Performance & Architecture

Customer Experience

Personalisation that performs: Our “Fresh Relevance” Lunch & Learn with Dotdigital.

Life at GENE

eCommerce in 2025: What growth-focused brands are planning next.

Adobe Commerce & Magento Expertise

Industry Perspectives

Introducing BlueFinch Patch: Updates without the drama.

Industry Perspectives

Commerce Innovation

Braintree Insights: Smarter payment ata.

Checkouts & Payments

Commerce Innovation

More than their job title: The women of GENE Commerce.

Life at GENE

Urgent action required: Braintree SDK SSL certificate update.

Checkouts & Payments

Adobe Commerce patch roundup: What’s new and important.

Adobe Commerce & Magento Expertise

Industry Perspectives

The agency model is broken: Why buying blocks of hours doesn’t work.

Commerce Strategy

Industry Perspectives

Fix the critical Adobe/Magento security vulnerability with our latest module.

Commerce Strategy

Performance & Architecture

How to remove 40% of checkout frustration with one solution.

Checkouts & Payments

Adobe Commerce & Magento Expertise

5 simple ways to improve your checkout.

Checkouts & Payments

Adobe Commerce & Magento Expertise

Cart abandonment: Explained.

Checkouts & Payments

Adobe Commerce & Magento Expertise

Pain-free upgrades explained: How our approach removes the hassle and expense from Adobe Commerce version upgrades.

Commerce Strategy

Adobe Commerce & Magento Expertise

How to increase conversion with an effective Product Detail Page (PDP).

Commerce Strategy

Customer Experience

Beyond Business: Prioritising People at GENE with Sophie Alway.

Life at GENE

Braintree Unleashed: Exploring the 2.4.7 Adobe Commerce Release for Braintree Merchants!

Checkouts & Payments

Sneak Peek: What’s Coming in the 2.4.7 Adobe Commerce Release for Braintree Merchants! An Interview with Maxine Tremain.

Industry Perspectives

Checkouts & Payments

Customer success story: Leveraging the logged in experience to drive loyalty & improve CX.

Customer Experience

Commerce Strategy

Desktop or mobile: Optimising checkout experiences on Magento.

Adobe Commerce & Magento Expertise

Checkouts & Payments

Adobe Target unleashed: Disrupting personalised brand experiences

Adobe Commerce & Magento Expertise

Customer Experience

Mastering the friction-free checkout experience.

Commerce Strategy

Checkouts & Payments

New CTO in the house - Cris Quiroz joins the GENE Team!

Life at GENE

It’s official! GENE recognised as Adobe Commerce specialist.

Adobe Commerce & Magento Expertise

Life at GENE

Shielding your brand amid holiday cyber threats.

Commerce Strategy

Customer Experience

Inside GENE’s work DNA: Lauren Beer shares insights.

Life at GENE

Party Delights’ Halloween mastery: GENE exclusive with Valeria Del Sordo.

Commerce Strategy

Adobe Commerce & Magento Expertise

Demystifying Adobe Commerce upgrades.

Commerce Strategy

Performance & Architecture

Magento upgrades: How to deliver smooth upgrades that bring your site forward (not down).

Adobe Commerce & Magento Expertise

Performance & Architecture

Adobe Commerce vs. Shopify: Making the right choice for eCommerce success.

Commerce Strategy

Industry Perspectives

GENE and Super Payments: Joining forces to power up conversions.

Checkouts & Payments

Commerce Innovation

2023 holiday sales amplified: Navigate with Adobe Commerce.

Commerce Strategy

Adobe Commerce & Magento Expertise

The impact of 3DS on checkout completion: A case study.

Checkouts & Payments

Adobe Commerce & Magento Expertise

Top eCommerce priorities for B2B sellers.

B2B Commerce

Commerce Strategy

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See the thinking behind the insight.

Explore webinars, conversations and video sessions from the GENE team and our partners.

Prefer to watch a video?

See the thinking behind the insight.

Explore webinars, conversations and video sessions from the GENE team and our partners.