Who We Are

We’re not here to
maintain average

We’re not here to
maintain average

We’re not here to
maintain average

Our Philosophy

Inspired by evolution.

We don’t advocate change for the sake of it. We believe in smart, structured progress — the kind that strengthens platforms, sharpens teams and delivers results that last.


GENE is built around specialists who care deeply about the craft of eCommerce. Not just developers, strategists or delivery teams working in silos, but experienced people who understand the commercial pressure behind every platform decision, every deployment and every customer interaction.


We’re the agency businesses call when Adobe Commerce and Magento need to go further. From replatforms to rollouts, Braintree to BlueFinch, we’ve spent over a decade engineering performance that scales.


Our clients trust us because we combine technical depth with accountability, energy and a genuine sense of ownership. We don’t hide behind process, pass responsibility between teams or wait for problems to escalate. We stay close to the detail, move quickly when it matters and bring the experience required to guide ambitious commerce businesses forward.


Change is constant. Progress is optional. Choose both.

We don’t advocate change for the sake of it. We believe in smart, structured progress — the kind that strengthens platforms, sharpens teams and delivers results that last.


GENE is built around specialists who care deeply about the craft of eCommerce. Not just developers, strategists or delivery teams working in silos, but experienced people who understand the commercial pressure behind every platform decision, every deployment and every customer interaction.


We’re the agency businesses call when Adobe Commerce and Magento need to go further. From replatforms to rollouts, Braintree to BlueFinch, we’ve spent over a decade engineering performance that scales.


Our clients trust us because we combine technical depth with accountability, energy and a genuine sense of ownership. We don’t hide behind process, pass responsibility between teams or wait for problems to escalate. We stay close to the detail, move quickly when it matters and bring the experience required to guide ambitious commerce businesses forward.


Change is constant. Progress is optional. Choose both.

We don’t advocate change for the sake of it. We believe in smart, structured progress — the kind that strengthens platforms, sharpens teams and delivers results that last.


GENE is built around specialists who care deeply about the craft of eCommerce. Not just developers, strategists or delivery teams working in silos, but experienced people who understand the commercial pressure behind every platform decision, every deployment and every customer interaction.


We’re the agency businesses call when Adobe Commerce and Magento need to go further. From replatforms to rollouts, Braintree to BlueFinch, we’ve spent over a decade engineering performance that scales.


Our clients trust us because we combine technical depth with accountability, energy and a genuine sense of ownership. We don’t hide behind process, pass responsibility between teams or wait for problems to escalate. We stay close to the detail, move quickly when it matters and bring the experience required to guide ambitious commerce businesses forward.


Change is constant. Progress is optional. Choose both.

We don’t advocate change for the sake of it. We believe in smart, structured progress — the kind that strengthens platforms, sharpens teams and delivers results that last.


GENE is built around specialists who care deeply about the craft of eCommerce. Not just developers, strategists or delivery teams working in silos, but experienced people who understand the commercial pressure behind every platform decision, every deployment and every customer interaction.


We’re the agency businesses call when Adobe Commerce and Magento need to go further. From replatforms to rollouts, Braintree to BlueFinch, we’ve spent over a decade engineering performance that scales.


Our clients trust us because we combine technical depth with accountability, energy and a genuine sense of ownership. We don’t hide behind process, pass responsibility between teams or wait for problems to escalate. We stay close to the detail, move quickly when it matters and bring the experience required to guide ambitious commerce businesses forward.


Change is constant. Progress is optional. Choose both.

Our Values

Not a branding exercise. How we hire, deliver, and grow.

Our values shape the work. They're why our clients stay, why our teams trust each other, and why we're trusted to build properly.

Our values shape the work. They're why our clients stay, why our teams trust each other, and why we're trusted to build properly.

Go for Better

Thrive Together

Bring the Energy

Deliver Results

Find a Way

Go for Better

Thrive Together

Bring the Energy

Deliver Results

Find a Way

Our Culture

Thinkers and doers.

Engineers, strategists, designers, QA specialists, DevOps engineers and delivery pros who know how to solve problems properly, and care about doing things right.


We don’t believe in big egos or rigid silos. We believe in talent, trust and commercial clarity. Everyone at GENE brings ideas to the table, and we back those ideas with space, support and the chance to build things that matter.


Experience matters too. From peak trading incidents to complex transformation projects, our teams are trusted to lead when the stakes are high, bringing structured thinking, fast decision-making and operational confidence when businesses need it most.


That’s why our work sticks. And why our clients do, too.

Our Team

No egos. No silos. Just great work.

We’re building a team that thinks smarter, delivers sharper and grows together. People who are brilliant at what they do, but who also understand that great eCommerce work depends on partnership, accountability and trust.


We hire for craft, curiosity and ownership, then give people the structure, support and freedom to do their best work. Because exceptional eCommerce starts with great people, and great people raise the standard for everyone around them.

“We've created a culture where curiosity, inclusion and collaboration help us adapt, evolve and deliver exceptional work. We support each other, challenge each other, and celebrate together. Our people are our greatest advantage; the fact that they're talented specialists is the turbocharge."

Lauren Beer - Chief Delivery Officer, GENE
Our Journey

Over a decade of evolution.

From a Brighton attic to a 60+ strong global team. Here's how we got here.

From a Brighton attic to a 60+ strong global team. Here's how we got here.

2012

GENE is founded

2015

Braintree ignites a major journey

2016

GENE introduces BlueFoot

2018

PayPal makes it official

2021

Support done differently

2024

BlueFinch Commerce launches

2025

Adobe Payment Services work begins

2012

GENE is founded

2015

Braintree ignites a major journey

2016

GENE introduces BlueFoot

2018

PayPal makes it official

2021

Support done differently

2024

BlueFinch Commerce launches

2025

Adobe Payment Services work begins

Ready to work with people who care as much as you do?

The difference is the team behind the platform.

When your eCommerce operation needs more than ticket handling and surface-level support, you need experienced people who take ownership, think commercially and stay invested in your success long after launch.

Ready to work with people who care as much as you do?

The difference is the team behind the platform.

When your eCommerce operation needs more than ticket handling and surface-level support, you need experienced people who take ownership, think commercially and stay invested in your success long after launch.