Our Work

Sheet happens. We stabilised it.

Turning a wobbly Adobe Commerce site into something solid, fast, and trade-ready.

Projects & Resources:

Turning pain points into progress - explore what we’ve built together.

From On-Prem to Always-On
Replatforming to Adobe Commerce Cloud for stability, scalability, and smarter support.rm care.
Case Study
From On-Prem to Always-On
Replatforming to Adobe Commerce Cloud for stability, scalability, and smarter support.rm care.
Case Study
From On-Prem to Always-On
Replatforming to Adobe Commerce Cloud for stability, scalability, and smarter support.rm care.
Case Study
From On-Prem to Always-On
Replatforming to Adobe Commerce Cloud for stability, scalability, and smarter support.rm care.
Case Study
Performance That Never Stops
Continuous optimisation through proactive support and platform care.
Case Study
Performance That Never Stops
Continuous optimisation through proactive support and platform care.
Case Study
Performance That Never Stops
Continuous optimisation through proactive support and platform care.
Case Study
Performance That Never Stops
Continuous optimisation through proactive support and platform care.
Case Study
Checkout Built for the Trade
How BlueFinch Checkout and Mollie helped transform conversion for customers on the move.
Case Study
Checkout Built for the Trade
How BlueFinch Checkout and Mollie helped transform conversion for customers on the move.
Case Study
Checkout Built for the Trade
How BlueFinch Checkout and Mollie helped transform conversion for customers on the move.
Case Study
Checkout Built for the Trade
How BlueFinch Checkout and Mollie helped transform conversion for customers on the move.
Case Study
When the Alarms Sound: What a Good Agency Does When the Worst Happens
When the internet gets noisy, you can always tell who’s done the work. In late 2025, as Session Reaper began to spread across the Magento and Adobe Commerce ecosystem, the usual chaos followed. Sansec’s alerts went out, inboxes filled, and Slack channels everywhere lit up red. For many merchants, it felt like history repeating itself - it was only a year since Cosmic Sting had made headlines. The same questions surfaced: Are we affected? What’s the risk? How fast can we fix it?
Article & Insights
When the Alarms Sound: What a Good Agency Does When the Worst Happens
When the internet gets noisy, you can always tell who’s done the work. In late 2025, as Session Reaper began to spread across the Magento and Adobe Commerce ecosystem, the usual chaos followed. Sansec’s alerts went out, inboxes filled, and Slack channels everywhere lit up red. For many merchants, it felt like history repeating itself - it was only a year since Cosmic Sting had made headlines. The same questions surfaced: Are we affected? What’s the risk? How fast can we fix it?
Article & Insights
When the Alarms Sound: What a Good Agency Does When the Worst Happens
When the internet gets noisy, you can always tell who’s done the work. In late 2025, as Session Reaper began to spread across the Magento and Adobe Commerce ecosystem, the usual chaos followed. Sansec’s alerts went out, inboxes filled, and Slack channels everywhere lit up red. For many merchants, it felt like history repeating itself - it was only a year since Cosmic Sting had made headlines. The same questions surfaced: Are we affected? What’s the risk? How fast can we fix it?
Article & Insights
Stability Without Disruption: Helping Southern Sheeting Move to Adobe Commerce Cloud
Not every eCommerce challenge needs a rebuild. The problem wasn’t the platform. It was what it was sitting on.
Article & Insights
Stability Without Disruption: Helping Southern Sheeting Move to Adobe Commerce Cloud
Not every eCommerce challenge needs a rebuild. The problem wasn’t the platform. It was what it was sitting on.
Article & Insights
Stability Without Disruption: Helping Southern Sheeting Move to Adobe Commerce Cloud
Not every eCommerce challenge needs a rebuild. The problem wasn’t the platform. It was what it was sitting on.
Article & Insights
When the Alarms Sound: What a Good Agency Does When the Worst Happens
When the internet gets noisy, you can always tell who’s done the work. In late 2025, as Session Reaper began to spread across the Magento and Adobe Commerce ecosystem, the usual chaos followed. Sansec’s alerts went out, inboxes filled, and Slack channels everywhere lit up red. For many merchants, it felt like history repeating itself - it was only a year since Cosmic Sting had made headlines. The same questions surfaced: Are we affected? What’s the risk? How fast can we fix it?
Article & Insights
Stability Without Disruption: Helping Southern Sheeting Move to Adobe Commerce Cloud
Not every eCommerce challenge needs a rebuild. The problem wasn’t the platform. It was what it was sitting on.
Article & Insights

“Thank you for the work the team have put in – from the calls to the reports, it’s felt very involved and this is the sort of stuff we really value. We’re really enjoying the initiative being put in from Gene’s side.”

“Thank you for the work the team have put in – from the calls to the reports, it’s felt very involved and this is the sort of stuff we really value. We’re really enjoying the initiative being put in from Gene’s side.”

“Thank you for the work the team have put in – from the calls to the reports, it’s felt very involved and this is the sort of stuff we really value. We’re really enjoying the initiative being put in from Gene’s side.”

Making the platform work as hard as the team

Southern Sheeting is a trade favourite, known for deep product expertise and a personal approach to service. But their digital presence wasn’t keeping up. The Adobe Commerce platform was under strain, and their team was spending more time firefighting than fulfilling orders.

With Unlimited Support and a stabilisation sprint, we helped bring clarity and control back to their digital channels. Now the platform’s fast, functional and fit for purpose, with a support model built to evolve alongside them.

Sector

B2B

Building & Construction

Platform

Adobe Commerce

The Highlights

  • Delivered full platform stabilisation to resolve inherited issues

  • Streamlined checkout UX for trade customers

  • Tuned performance across frontend and infrastructure

  • Seamless Adobe Commerce Cloud migration

  • Ongoing Unlimited Support including patching, updates and optimisation

  • Positioned platform for roadmap development and future UX enhancements

The Impact

Southern Sheeting is a trusted supplier to tradespeople who need clear information, fast delivery and zero friction. With GENE handling the tech, they’ve been able to get back to doing what they do best.

This is support that doesn’t stop when the spreadsheet says so. It’s what happens when the backend works as hard as the people in the yard.

GENE ⬢ GENE ⬢ GENE ⬢ GENE ⬢ GENE ⬢

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© 2025 Gene Commerce Ltd | 20 Middle Street, Brighton, BN1 1AL

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20 Middle Street, Brighton, BN1 1AL

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