Our Work

Behind the bakeware: The tech that keeps Harts of Stur cooking

From cookware to cloud; an eCommerce operation built to scale

Projects & Resources:

Turning pain points into progress - explore what we’ve built together.

Unlimited Support That Just Works
Giving the Harts of Stur team peace of mind with always-on support and proactive improvement.
Case Study
Unlimited Support That Just Works
Giving the Harts of Stur team peace of mind with always-on support and proactive improvement.
Case Study
Unlimited Support That Just Works
Giving the Harts of Stur team peace of mind with always-on support and proactive improvement.
Case Study
Unlimited Support That Just Works
Giving the Harts of Stur team peace of mind with always-on support and proactive improvement.
Case Study
Peak-Ready Performance Tuning
Making sure the site stays fast, stable, and conversion-ready during seasonal surges.
Case Study
Peak-Ready Performance Tuning
Making sure the site stays fast, stable, and conversion-ready during seasonal surges.
Case Study
Peak-Ready Performance Tuning
Making sure the site stays fast, stable, and conversion-ready during seasonal surges.
Case Study
Peak-Ready Performance Tuning
Making sure the site stays fast, stable, and conversion-ready during seasonal surges.
Case Study
Migrating to Adobe Commerce Cloud
Moving to the cloud to support peak trading, faster deployments, and long-term growth.
Case Study
Migrating to Adobe Commerce Cloud
Moving to the cloud to support peak trading, faster deployments, and long-term growth.
Case Study
Migrating to Adobe Commerce Cloud
Moving to the cloud to support peak trading, faster deployments, and long-term growth.
Case Study
Migrating to Adobe Commerce Cloud
Moving to the cloud to support peak trading, faster deployments, and long-term growth.
Case Study
Checkout That Keeps Customers Moving
Streamlining the path to purchase with mobile-first design and wallet integrations.
Case Study
Checkout That Keeps Customers Moving
Streamlining the path to purchase with mobile-first design and wallet integrations.
Case Study
Checkout That Keeps Customers Moving
Streamlining the path to purchase with mobile-first design and wallet integrations.
Case Study
Checkout That Keeps Customers Moving
Streamlining the path to purchase with mobile-first design and wallet integrations.
Case Study

“GENE gave us stability, speed and a roadmap we could trust. Their support just works, which means we can focus on what matters.”

“GENE gave us stability, speed and a roadmap we could trust. Their support just works, which means we can focus on what matters.”

“GENE gave us stability, speed and a roadmap we could trust. Their support just works, which means we can focus on what matters.”

From checkout to cloud, support to seasonal scale, we’ve helped Harts of Stur turn steady growth into seamless performance.

As one of the UK’s leading kitchenware retailers, Harts of Stur needed more than just a polished storefront. They needed performance, reliability, and a platform that could keep pace with seasonal peaks and daily orders.

Working with GENE, they’ve evolved from a high-potential retailer into a high-performance operation, with a stable cloud platform, simplified checkout, and an Unlimited Support model that keeps the engine running day and night.

Sector

B2C

Home & Kitchen

Platform

Adobe Commerce (Cloud-hosted)

The Highlights

  • Migrated to Adobe Commerce Cloud with zero downtime

  • Streamlined checkout with mobile-first UX and wallet payments

  • Tuned infrastructure for peak readiness during seasonal events

  • Ongoing support for patching, fixes and performance

  • Unlimited Support model with fast response and proactive development

The Impact

With GENE handling upgrades, infrastructure and optimisation, Harts of Stur has been free to focus on growth, merchandising and customer experience. Our technical partnership helps ensure their store stays fast, reliable, and always ready for what’s next, from flash sales to festive demand.

This is what eCommerce support should feel like.

GENE ⬢ GENE ⬢ GENE ⬢ GENE ⬢ GENE ⬢
B2B eCommerce without the roadblocks
Download the eBook