

Right model. Right mindset. Right results.
Working with an agency shouldn’t feel like hard work. It's all about "radical collaboration".
Whether we’re working with your internal devs, briefing your leadership team, or helping your eCommerce manager plan the next quarter, we operate with the same philosophy: no fluff, no silos, and no surprises.
What we mean by radical collaboration
One team, not three departments
Our strategists, analysts, designers, and engineers don’t work in isolation - they solve problems together. You’ll feel the difference from week one.
Structure where it matters
We don’t overload you with processes. But we do believe in clarity: shared backlogs, transparent roadmaps, embedded QA, and consistent release cycles.
Progress you can measure
Every sprint, release and change is tied to a business outcome, whether that’s revenue, performance, or stability.
Flexible engagement, fixed principles
Need a partner to lead? We’ll own the roadmap. Want to co-deliver with your in-house team? We’ll integrate and adapt. The way we work flexes - the quality doesn’t.
You’ll always know what’s in progress, what’s up next, and what just shipped
You’ll never get vague timelines or smoke-and-mirrors estimates
You’ll have direct access to the people actually doing the work
Our Delivery Model
We flex our delivery to suit each client, but every engagement includes:
Strategic onboarding & eEvo maturity assessment
Shared delivery tooling (Jira, Slack, Confluence, Miro)
Quarterly roadmap planning
Sprint or flow-based ticket management
Consistent dev + staging + live workflows
Built-in QA and performance testing
Proactive optimisation and support via Run & Grow
Resources
© 2026 Gene Commerce Ltd







