Unlimited Support That Just Works

Giving the Harts of Stur team peace of mind with always-on support and proactive improvement.

Our Work

Project Type

Ongoing Support & Optimisation

Services

Run

Sector

Home & Kitchen

B2C

Platform

Adobe Commerce

Tech Stack

Jira, Automated Testing, Security Patching

The Challenge

Like many high-growth retailers, Harts of Stur needed expert support, but not the old-school ‘buy a block of hours’ model. They wanted a partnership, not a ticket system.

Our Approach

We provide Unlimited Support: a flat-fee, always-on model that covers bug fixes, patching, performance checks and small changes. It’s flexible, responsive and built to remove blockers, not just log them.

The Results

- Proactive performance and stability improvements - Consistent release velocity across sprints - Strong working relationship built on trust and results

Our Clients

© 2025 Gene Commerce Ltd | 20 Middle Street, Brighton, BN1 1AL

© 2025 Gene Commerce Ltd
20 Middle Street, Brighton, BN1 1AL