Unlimited Support That Just Works
Giving the Harts of Stur team peace of mind with always-on support and proactive improvement.
Our Work
Project Type
Ongoing Support & Optimisation
Services
Run
Sector
Home & Kitchen
B2C
Platform
Adobe Commerce
Tech Stack
Jira, Automated Testing, Security Patching
The Challenge
Like many high-growth retailers, Harts of Stur needed expert support, but not the old-school ‘buy a block of hours’ model. They wanted a partnership, not a ticket system.
Our Approach
We provide Unlimited Support: a flat-fee, always-on model that covers bug fixes, patching, performance checks and small changes. It’s flexible, responsive and built to remove blockers, not just log them.
The Results
- Proactive performance and stability improvements - Consistent release velocity across sprints - Strong working relationship built on trust and results
