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Culture

Solution Specialists – From client-side to taking the client’s side

Our solution specialist team is a very special team, 

They work with our clients to solve their ecommerce problems and collaborate with the delivery teams to produce work that is on-brief and delivers results. Whether a full re-platforming, build project or a smaller Magento consulting partnership to tune up a store, they work close to our clients for ecommerce success.

Maxine Stewart, Head of Solution Specialists

What makes them special is that they all come from running ecommerce operations and selling products online for ecommerce businesses. They are also matched with clients based on their experience with the relevant ecommerce platform and regularly seek qualifications such as Certified Magento 2 Solution Specialist to ensure their knowledge is up to date. 

In other words, they have done the job and are perfectly positioned to help our clients do great at theirs. They know the hopes and dreams, the challenges and frustrations, and they definitely know the day to day of ecommerce teams. 

They’ve gone from being client-side, to taking the side of the client. 

This is one of the ways in which we deliver on our promise to think like owners.

Maxine Stewart heads up the Solution Specialist team. Previously, She worked for 4 years at Hornby Hobbies ecommerce team, where she developed her Magento expertise. You may know Hornby Hobbies as the brand owner of Scalextric, you know, the most legendary game of all time. 

The team also has some budding entrepreneurs. Sophie Alway is the founder of Sassi Swimwear, which besides a great brand name is a top luxury swimwear brand, having been featured in Conde Nast and worn by Rosie Fortescue. 

Being in charge of ecommerce, as well as pretty much everything else at Sassi Swimwear gives Sophie a deep understanding of what it takes to grow an ecommerce business. She does it everyday!

Do you want to know more about this team? Check our Ecommerce Strategy Services page.