From Pennies to Purpose

What £100,000 in Microdonations Can Teach Us About the Future of eCommerce

At GENE, we’ve always believed that eCommerce works best when it reflects what a business stands for. Technology matters - speed, stability, scalability - but the real value appears when the experience enables people to act on their instincts, their intentions, and, sometimes, their generosity.

This case study with GENE, Pennies and Vivactive explores how something as small as a penny can show us where eCommerce is heading, and why the moments that matter aren’t always the ones we expect.

At GENE, we’ve always believed that eCommerce works best when it reflects what a business stands for. Technology matters - speed, stability, scalability - but the real value appears when the experience enables people to act on their instincts, their intentions, and, sometimes, their generosity.

This case study with GENE, Pennies and Vivactive explores how something as small as a penny can show us where eCommerce is heading, and why the moments that matter aren’t always the ones we expect.

"Our job, as an eCommerce agency, is pretty simple. When a business wants to do something meaningful, the technology shouldn't slow them down, dilute the idea, or make it harder than it needs to be. It should make it happen, in the moments that matter."

Matt Parkinson
CEO, GENE

Checkout & Payments: the part of the CX journey you can’t afford to get wrong.

For more than a decade, we’ve been the team behind the Braintree and PayPal integrations used across Adobe Commerce. Our checkout module is the exclusive PSP packaged with Magento, powering transactions for 10,000+ merchants worldwide.

When the technology needs to disappear and the experience needs to be seamless, this is where we do some of our most trusted work.

B2B eCommerce without the roadblocks
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