Stabilising the Platform. Rebuilding Trust.

Recovering and reinforcing Sunspel’s Adobe Commerce site after a turbulent start.

Stabilising the Platform. Rebuilding Trust.

Recovering and reinforcing Sunspel’s Adobe Commerce site after a turbulent start.

Project Type

Technical Rescue

Services

Run

Sector

Fashion & Luxury

B2C

Platform

Adobe Commerce

Tech Stack

Technical Audit, Version Control, Support Framework

Clients

Stabilising the Platform. Rebuilding Trust.

The Challenge

Sunspel’s Adobe Commerce platform had been misconfigured by a previous agency,leading to performance issues, broken features and missed trading opportunities.

Our Approach

We conducted a full technical audit, stabilised the codebase, re-established deployment pipelines, and implemented a structured support workflow to restore platform health.

The Results

- Improved site stability and reliability - Clear upgrade path and support ownership - Renewed stakeholder confidence in eCommerce

“GENE helped us protect the brand while modernising the experience. Every fix, every upgrade, always considered and executed with care.”

Learn More

Learn More

Unlock the full potential of Adobe's commerce stack.

We’re one of only a handful of agencies worldwide dedicated to Adobe Commerce and Magento Open Source. We’ve delivered solutions for some of the most complex and high-growth businesses on the platform, from subscription pioneers to global B2B rollouts.