Smarter Search with Klevu
Helping customers find what they need, even if they don’t know what it’s called.
Our Work
Project Type
Product Discovery
Services
Build
Sector
Health & Personal Care
B2C
Platform
Adobe Commerce
Tech Stack
Klevu AI Search & Merchandising
The Challenge
Vivactive’s product range is niche and highly specific, but many customers weren’t using the right search terms or were unsure what to look for. Search needed to work harder.
Our Approach
We integrated Klevu for AI-powered search and merchandising. From spelling tolerance to contextual suggestions, the engine helped users find relevant products fast. We also used the tool to surface bundles, accessories, and upsells within results.
The Results
- Increased search-led conversions - Shorter product discovery journeys - Greater engagement with long-tail products
