Smarter Search with Klevu

Helping customers find what they need, even if they don’t know what it’s called.

Smarter Search with Klevu

Helping customers find what they need, even if they don’t know what it’s called.

Project Type

Product Discovery

Services

Build

Sector

Health & Personal Care

B2C

Platform

Adobe Commerce

Tech Stack

Klevu AI Search & Merchandising

Clients

Smarter Search with Klevu

The Challenge

Vivactive’s product range is niche and highly specific, but many customers weren’t using the right search terms or were unsure what to look for. Search needed to work harder.

Our Approach

We integrated Klevu for AI-powered search and merchandising. From spelling tolerance to contextual suggestions, the engine helped users find relevant products fast. We also used the tool to surface bundles, accessories, and upsells within results.

The Results

- Increased search-led conversions - Shorter product discovery journeys - Greater engagement with long-tail products

“GENE have been the most talented, dedicated, patient and caring team we could have asked for. From new sites to critical issues, they’ve been a constant force behind our progress.”

Learn More

Learn More

Unlock the full potential of Adobe's commerce stack.

We’re one of only a handful of agencies worldwide dedicated to Adobe Commerce and Magento Open Source. We’ve delivered solutions for some of the most complex and high-growth businesses on the platform, from subscription pioneers to global B2B rollouts.