Smarter Search with Klevu

Helping customers find what they need, even if they don’t know what it’s called.

Our Work

Project Type

Product Discovery

Services

Build

Sector

Health & Personal Care

B2C

Platform

Adobe Commerce

Tech Stack

Klevu AI Search & Merchandising

The Challenge

Vivactive’s product range is niche and highly specific, but many customers weren’t using the right search terms or were unsure what to look for. Search needed to work harder.

Our Approach

We integrated Klevu for AI-powered search and merchandising. From spelling tolerance to contextual suggestions, the engine helped users find relevant products fast. We also used the tool to surface bundles, accessories, and upsells within results.

The Results

- Increased search-led conversions - Shorter product discovery journeys - Greater engagement with long-tail products

Our Clients

© 2025 Gene Commerce Ltd | 20 Middle Street, Brighton, BN1 1AL

© 2025 Gene Commerce Ltd
20 Middle Street, Brighton, BN1 1AL