Smarter Product Personalisation
Creating a mobile-friendly design tool to help customers personalise products with ease and convert with confidence.
Our Work
Project Type
Custom Product Tool
Services
Build, Grow
Sector
Retail & Gifting
B2C
Platform
Adobe Commerce
Tech Stack
Custom design tool
The Challenge
Customers wanted to personalise items like balloons and banners, but the existing toolset was clunky and desktop-only. This led to drop-off and operational inefficiency.
Our Approach
We developed a responsive, user-friendly product personalisation tool that allowed customers to create, preview and edit designs directly on product pages, fully integrated into the shopping and checkout experience.
The Results
- Increase in conversion for personalised products - Uplift in mobile engagement - Reduction in design-related queries to support
