Launching a Self-Service B2B Portal Copy
Giving trade customers the tools to self-serve, manage accounts, and place bulk orders with ease.
Our Work
Project Type
B2B Enablement
Services
Build
Sector
Retail & Gifting
B2B
Platform
Adobe Commerce
Tech Stack
Adobe B2B Module, Custom UX, Quick Order API
The Challenge
Trade customers lacked a dedicated portal for bulk orders, account management and custom pricing, leading to inefficiencies and inconsistent service.
Our Approach
We implemented Adobe Commerce's B2B suite and customised the frontend for trade usability, adding features like requisition lists, quick orders and credit account handling.
The Results
- Faster B2B order processing - Improved experience for business buyers - Increased order frequency and average order value
