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Krispy Kreme stores remain important in the consumer journey, and to bring together the orders and loyalty point redemption across all channels, we had to build some neat technology. Not complaining!
We developed an Order management interface for Krispy Kreme’s front of the house staff. This browser-based PWA system uses Magento’s and custom APIs to ensure the experience of busy staff is efficient, easy to use and enjoyable.
When building this PWA, we had to ensure that only each store was able to access their orders. In addition, systems were put in place so that only people currently at work could log in and edit order data.